Terms & Conditions

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Welcome to Rido Drop. By accessing or using our website https://ridodrop.com/, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or using the website under parental or guardian supervision.

2. Use of Website

• You agree not to misuse the website or attempt unauthorized access.
• All content must be used for lawful purposes only.
• Rido Drop reserves the right to restrict or terminate access without notice if misuse is detected.

3. Products & Services

• Product images are for illustration purposes only.
• Prices, availability, and descriptions may change without prior notice.
• Rido Drop reserves the right to cancel orders due to pricing or stock errors.

4. Payments

All payments are processed securely via third-party payment gateways. Rido Drop does not store your card or banking information.

5. Intellectual Property

All website content including logos, text, graphics, and images are the intellectual property of Rido Drop and may not be copied without written permission.

6. Limitation of Liability

Rido Drop shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

7. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India.

🔐 Privacy Policy

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At Rido Drop, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

• Name, phone number, and email address
• Shipping and billing address
• Payment-related details (processed securely via third parties)
• Website usage data such as cookies and IP address

2. How We Use Your Information

• To process orders and deliveries
• To communicate order updates and promotional offers
• To improve website functionality and user experience
• To comply with legal obligations

3. Data Protection

We use industry-standard security measures to protect your data. However, no method of online transmission is completely secure.

4. Cookies

We use cookies to enhance your browsing experience. You may disable cookies through your browser settings if preferred.

5. Third-Party Sharing

We do not sell or rent personal data. Information may be shared only with:

• Payment gateway providers
• Delivery and logistics partners
• Legal authorities when required by law

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

🔄 Refund & Cancellation Policy

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1. Order Cancellation

• Orders can be cancelled before dispatch.
• Once shipped, cancellation requests will not be accepted.

2. Refund Eligibility

Refunds are applicable only if:

• Wrong product delivered
• Product damaged during transit
• Product missing from the order

3. Refund Process

• Refund requests must be raised within 48 hours of delivery.
• Images or videos may be required for verification.
• Approved refunds are processed within 7–10 business days to the original payment method.

4. Non-Refundable Items

• Products damaged due to misuse or mishandling
• Items returned without original packaging
• Discounted or clearance sale products (if applicable)

5. Replacement Policy

Where applicable, replacements may be offered instead of refunds, subject to verification and stock availability.