🔐 Privacy Policy
Last updated: [Add Date]
At Rido Drop, we respect your privacy and are committed
to protecting your personal information.
1. Information We Collect
We may collect:
- Name, phone number, and email address
- Shipping and billing address
- Payment-related information (processed securely via third parties)
- Website usage data such as cookies and IP address
2. How We Use Your Information
- To process orders and deliveries
- To communicate order updates and promotional offers
- To improve website functionality and user experience
- To comply with legal obligations
3. Data Protection
We implement industry-standard security measures to protect your data.
However, no method of online transmission is completely secure.
4. Cookies
We use cookies to enhance user experience.
You may disable cookies through your browser settings if preferred.
5. Third-Party Sharing
We do not sell or rent your personal data. Information may be shared only with:
- Payment gateway providers
- Delivery and logistics partners
- Legal authorities when required by law
6. Your Rights
You may request access, correction, or deletion of your personal data
by contacting our support team.
🔄 Refund & Cancellation Policy
Last updated: [Add Date]
1. Order Cancellation
- Orders can be cancelled before dispatch.
- Once shipped, cancellation requests will not be accepted.
2. Refund Eligibility
Refunds are applicable only if:
- Wrong product delivered
- Product damaged during transit
- Product missing from the order
3. Refund Process
- Customers must raise a request within 48 hours of delivery.
- Supporting images or videos may be required.
- Approved refunds will be processed within 7–10 business days to the original payment method.
4. Non-Refundable Items
- Products damaged due to misuse or mishandling
- Items returned without original packaging
- Discounted or clearance products (if applicable)
5. Replacement Policy
Where applicable, replacements may be offered instead of refunds,
subject to verification and stock availability.