Frequently Asked Questions (FAQ)

Rido Drop

1. What is Rido Drop?

Rido Drop is an online platform that offers quality products at affordable prices with reliable doorstep delivery. We focus on convenience, trust, and customer satisfaction.

2. How do I place an order on Rido Drop?

You can place an order by:

• Visiting https://ridodrop.com/
• Selecting your desired product
• Adding it to the cart
• Completing checkout with secure payment

Once payment is successful, your order will be confirmed.

3. Do I need to create an account to order?

No, creating an account is optional. However, registering helps you:

• Track orders easily
• Receive offers & updates
• Enjoy faster checkout in future

4. What payment methods are accepted?

• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Wallets
• Cash on Delivery (COD) (if available)

All payments are processed through secure payment gateways.

5. Is my payment information safe?

Yes. Rido Drop does not store your card or banking details. All transactions are encrypted and handled by trusted third-party payment providers.

6. How long does delivery take?

Delivery usually takes 3–7 business days, depending on your location and product availability. Delays may occur due to weather, logistics, or courier issues.

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email. You can also check the order status by logging into your account.

8. Do you deliver across India?

Yes, we deliver to most locations across India. Availability may vary for remote or restricted areas.

9. Can I cancel my order?

Yes, orders can be cancelled before dispatch. Once shipped, cancellation is not possible.

10. What is your return policy?

Returns are accepted only if:

• Wrong product delivered
• Product damaged during transit
• Item missing from the package

You must contact us within 48 hours of delivery.

11. How do I request a refund?

• Contact our support team
• Share order details and images/videos if required
• After verification, refunds are processed within 7–10 business days

12. Are shipping charges refundable?

Shipping charges are non-refundable, unless the mistake is from Rido Drop’s side.

13. What items are non-returnable?

• Used or damaged products
• Items without original packaging
• Discounted or clearance items
• Customized or special-order products

14. Can I replace a product instead of a refund?

Yes. If eligible, we may offer:

• Replacement of the same product
• Alternative product with price adjustment

15. How can I contact customer support?

📧 Email: [Add Official Email]
📞 Phone: [Add Contact Number]
🌐 Website: https://ridodrop.com/

16. Will I receive promotional messages?

Only if you opt-in. You can unsubscribe anytime from promotional emails or messages.

17. Can Rido Drop change prices or policies?

Yes. Prices, offers, and policies may be updated at any time without prior notice.